FACEBOOK MESSENGER INTEGRATION

Embrace integrated Facebook Messenger as a scalable customer service channel and increase engagement

Key Features of ShopCtrl - Facebook Messenger integration

Keep your communication in one place
With the ShopCtrl Facebook Messenger integration you can keep all your communication channels, without the need to switch between different tabs and applications.
Device agnostic
Consumers can move from one device to the other seamlessly. For example: a conversation can start on desktop and move to mobile with ease.
Conversation history
Conversation history is tracked so you can tell a better story with every new chat or other communication channel.
Front End integration
Let your customers know you're available on Facebook Messenger with plugin buttons for your website and emails.
Send customized messages
Using rich display features such as quick replies, structured messages, images, attachments and more.
Persistent
Customers can go away and continue the conversation later at their convenience, returning to the same conversation thread.
Identity
Brands can easily link the inquiry to a customer record or ticket and maintain that connection.

Direct integrations for Facebook Messenger using ShopCtrl

E-Commerce

Integrate Facebook Messenger with Magento
Connect Facebook Messenger to Magento

Integrate Facebook Messenger with Shopify
Connect Facebook Messenger to Shopify

Integrate Facebook Messenger with WooCommerce
Connect Facebook Messenger to WooCommerce

Integrate Facebook Messenger with Shopware
Connect Facebook Messenger to Shopware

Integrate Facebook Messenger with LightSpeed
Connect Facebook Messenger to LightSpeed

Integrate Facebook Messenger with PrestaShop
Connect Facebook Messenger to PrestaShop

ERP

Integrate Facebook Messenger with SAP ERP
Connect Facebook Messenger to SAP ERP

Integrate Facebook Messenger with SAP Business One
Connect Facebook Messenger to SAP Business One

Integrate Facebook Messenger with Microsoft Dynamics NAV
Connect Facebook Messenger to Microsoft Dynamics NAV

Integrate Facebook Messenger with Microsoft Dynamics 365 Business Central
Connect Facebook Messenger to Microsoft Dynamics 365 Business Central

Integrate Facebook Messenger with Microsoft Dynamics 365
Connect Facebook Messenger to Microsoft Dynamics 365

Shipping

Integrate Facebook Messenger with UPS
Connect Facebook Messenger to UPS

Integrate Facebook Messenger with USPS
Connect Facebook Messenger to USPS

Integrate Facebook Messenger with DHL
Connect Facebook Messenger to DHL

Integrate Facebook Messenger with DPD
Connect Facebook Messenger to DPD

Integrate Facebook Messenger with Hermes
Connect Facebook Messenger to Hermes

Integrate Facebook Messenger with GLS
Connect Facebook Messenger to GLS

Integrate Facebook Messenger with PostNL
Connect Facebook Messenger to PostNL

Integrate Facebook Messenger with Palletways
Connect Facebook Messenger to Palletways

Marketplaces

Integrate Facebook Messenger with Amazon
Connect Facebook Messenger to Amazon

Integrate Facebook Messenger with Ebay
Connect Facebook Messenger to Ebay

Integrate Facebook Messenger with BOL.com
Connect Facebook Messenger to BOL.com

Communication

Integrate Facebook Messenger with Twitter Messenger
Connect Facebook Messenger to Twitter Messenger

Integrate Facebook Messenger with WhatsApp
Connect Facebook Messenger to WhatsApp

Integrate Facebook Messenger with Twilio
Connect Facebook Messenger to Twilio

Integrate Facebook Messenger with Asterisk Voip
Connect Facebook Messenger to Asterisk Voip

Accounting

Integrate Facebook Messenger with Exact
Connect Facebook Messenger to Exact

Integrate Facebook Messenger with AFAS
Connect Facebook Messenger to AFAS

Integrate Facebook Messenger with Twinfield
Connect Facebook Messenger to Twinfield

Payment Service Providers

Integrate Facebook Messenger with Adyen
Connect Facebook Messenger to Adyen

Integrate Facebook Messenger with Stripe
Connect Facebook Messenger to Stripe

Integrate Facebook Messenger with Ogone
Connect Facebook Messenger to Ogone

Integrate Facebook Messenger with Paypal
Connect Facebook Messenger to Paypal

Integrate Facebook Messenger with Klarna
Connect Facebook Messenger to Klarna

Fulfillment

Integrate Facebook Messenger with Amazon Fulfillment
Connect Facebook Messenger to Amazon Fulfillment

Integrate Facebook Messenger with Ingram Micro
Connect Facebook Messenger to Ingram Micro

Integrate Facebook Messenger with B2C Europe
Connect Facebook Messenger to B2C Europe

Integrate Facebook Messenger with Katoen Natie
Connect Facebook Messenger to Katoen Natie

An omnichannel retail platform for your entire team

CUSTOMER SUPPORT
ShopCtrl provides a single, fully-integrated system with one user interface, and one location from which you can manage messages to and from all of your outlets.
ORDER MANAGEMENT
ShopCtrl syncs every order from each of your sales channels into one, easy-to-manage platform. View, edit, print and take complete control of your order management process without overselling or ever missing an order again.
FINANCE
Real-time financial insights across your entire business including all your inventory, sales and purchasing.
INVENTORY CONTROL
ShopCtrl's Warehouse Management System (WMS) enables retailers of all sizes to run a highly efficient E-commerce operation. Organise, pick, pack and ship your inventory with masterful efficiency and speed – all within a single platform.
LOGISTICS
ShopCtrl helps you deliver every order on time by putting the world’s leading shipping providers at your fingertips. Manage your entire shipping process for every sales channel directly inside the platform and get orders out the door quicker than ever before.
PRODUCT MANAGEMENT
ShopCtrl's Product Management Software makes it simple to manage any number of products across multiple sales channels. List to marketplaces, control prices and manage a wide range of details.
REPORTING
Reporting in ShopCtrl provides a window into your entire retail business in a single screen. Analyse every sales channel, forecast more accurately than ever and make more informed decisions through high-level insights.
AUTOMATION
Reduce manual steps in your back office and improve your business management efficiency with powerful back office and process automation.

OTHER SHOPCTRL INTEGRATIONS

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