How the platform works

Three pillars.
One platform.
Built on your ERP.

ShopCtrl is the financial control layer between Amazon Vendor Central and your ERP. One system of record for finance, vendor operations, and IT.

Prevent Recover Reconcile
Native ERP integration
SAP Dynamics 365 AS/400 Oracle NetSuite
ShopCtrl architecture: SAP, Dynamics 365, and AS/400 connecting through ShopCtrl's prevent, recover, and reconcile pillars to Amazon Vendor Central
The structural problem

Amazon is the only major customer without a system of record.

Every other large wholesale customer flows through your ERP. Amazon doesn’t. That gap is where margin leaks.

Every other major customer

The ERP holds the truth.

  • POs flow through ERP validation before confirmation
  • Shipments match against documented contract terms
  • Disputes filed from a single evidence chain
  • Reconciliation closes the loop with finance

Amazon Vendor Central

The truth sits in fragments.

  • POs arrive twice weekly on Amazon’s terms, not yours
  • Deductions applied retroactively, in unrecognised categories
  • Evidence scattered across ERP, WMS, carrier, EDI
  • Settlement variances booked to adjustment accounts

The result

3 to 8% of gross Amazon revenue leaks every year.

On a €100M Amazon channel, that’s €3M to €8M annually. Persistent, not invisible: structural.

It persists because it lives in the gap between Amazon and your ERP. No one owns that gap.

How it works

Prevent. Recover. Reconcile.

Recovery alone catches margin already lost. Prevention stops it upstream. Reconciliation closes the loop with finance. ShopCtrl runs all three on the same ERP-native architecture — one platform from chargeback to journal entry.

Pillar 1

Prevent

Stop margin loss before it exists.

ShopCtrl validates every Amazon PO against contractual terms in your ERP. Generates compliant ASNs in real-time. Triggers carrier booking from validated data. Chargebacks caught upstream are deductions that never exist.

Outcome

40–60% of preventable chargebacks eliminated before settlement

Learn more about prevention
Pillar 2

Recover

Automated dispute filing at machine throughput.

Every deduction category monitored continuously. Evidence assembled from ERP, WMS, carrier data, and EDI documents. Disputes filed within Amazon’s case windows — at a pace no analyst team can match manually.

Outcome

70%+ win rate on disputable claims, fully automated

See recovery in action
Pillar 3

Reconcile

Three-way matching, audit-grade.

Amazon PO, shipment, and remittance reconciled against ERP AR in real time. Variances flow back as system-generated journal entries with full evidence chains — not as Excel exports or manual adjustments.

Outcome

Amazon closes alongside the rest of the P&L. Audit-ready by default.

Read about reconciliation
Built for every stakeholder

One platform. Three buying conversations.

Enterprise Amazon Vendor decisions are never made by one person. ShopCtrl is built to land for all three at the same time.

For finance

CFOs and Controllers

  • Quantified margin recovery, traceable from prevention through reconciliation
  • Audit-grade reporting on every disputed claim, with full evidence chains
  • Amazon channel reconciled with the same rigor as the rest of the business
  • Multi-market consistency across European, US, and APAC programmes
How CFOs use ShopCtrl

For operations

Vendor Operations

  • Dispute throughput beyond the analyst team ceiling
  • Standardised workflows across countries and product categories
  • PO validation that catches problems upstream, before they reach settlement
  • Analyst time redirected from manual filing to strategic improvement
How Vendor Ops teams use ShopCtrl
{ }

For IT

IT and ERP teams

  • Native SAP, Dynamics, AS/400, Oracle, and NetSuite integration
  • No rip and replace. Your ERP stays the system of record
  • Maintained as Amazon evolves: API changes absorbed by ShopCtrl
  • Predictable architecture with clear logging and controlled integrations
ERP integrations in detail
Architecture

ERP native. Not connector attached.

Most Amazon platforms treat your ERP as an export destination. ShopCtrl treats it as the system of record.

The common approach

Observability layer

Data pulled from Amazon, presented in a dashboard. Finance gets a CSV. Your ERP stays untouched, your AR stays out of sync.

Our approach

Financial control layer

POs validated against ERP contracts. Disputes flow back as journal entries. Reconciliation runs against AR, not exported from it.

SAP

Native

ECC 6.0 and S/4HANA (on premise, RISE, public cloud)

  • IDoc and BAPI integration for PO, ASN, and invoice flows
  • SAP MM and FI module integration for material and financial postings
  • Standard CDS views for real time AR reconciliation in S/4HANA
  • Supports custom Z tables and partner specific extensions

Microsoft Dynamics

Native

Business Central, Dynamics 365 Finance, and NAV

  • OData and REST APIs for Business Central and D365 Finance
  • Web services and C/AL integration for NAV environments
  • Direct posting to general journals with full audit trail
  • Multi entity support for international group structures

IBM AS/400 (IBM i)

Legacy ready

For manufacturers and distributors running stable legacy stacks

  • Modern API layer over RPG, COBOL, and DB2 environments
  • No rip and replace. Your AS/400 stays the system of record
  • EDI translation and Amazon protocol abstraction included
  • Built for high volume operations with predictable batch windows

Oracle, NetSuite, Other

Flexible

Oracle EBS, Fusion, NetSuite, and custom ERP environments

  • SuiteTalk and REST for NetSuite, including custom records
  • Oracle Integration Cloud support for EBS and Fusion
  • Flexible data mapping for proprietary and homegrown systems
  • Extendable architecture with custom field and entity support

Detailed technical documentation for every ERP, including data flows, field mappings, and security architecture.

See ERP integrations in detail
Real outcomes

What enterprise vendors actually recover.

Anonymised audit results across the three pillars. Each based on real customer data, validated against ERP and Amazon settlement records.

Pillar 1 · Prevent

Premium fashion brand

SAP S/4HANA · €100M+ Amazon GMV · 4 EU markets

Recurring chargebacks for ASN accuracy and PO compliance issues. Manual validation could not keep pace with volume.

73%

Chargebacks reduced in 6 months

Pillar 2 · Recover

Consumer electronics manufacturer

Dynamics 365 · €60M Amazon GMV · 6 product categories

€3.2M in disputable deductions sitting unfiled across shortage, pricing, and co op fee categories.

€2.4M

Recovered in first quarter, 78% win rate

Pillar 3 · Reconcile

Industrial distributor

AS/400 · €85M Amazon GMV · 3 entity structure

Quarterly close on Amazon channel took 5 weeks of manual matching against ERP receivables.

5w → 3d

Close cycle compressed by 92%

Boudewijn Heems

What surprises most CFOs is not the size of the deduction gap. It is that 40 to 60 percent of those chargebacks could have been prevented in the first place.

Boudewijn Heems

Sales Director, ShopCtrl

Want to know what these numbers look like for your Amazon channel?

Get a free margin audit

12 months of transactions analysed, tailored to your ERP, under NDA.

What customers say

Finance, operations, and IT, all on the same platform.

Anonymised quotes from enterprise Amazon Vendor customers. Names available under NDA.

We can finally close Amazon alongside the rest of our P&L. The variances that used to live in our adjustment account are reconciled now, with full audit trails. The audit committee is comfortable for the first time.

CFO

European fashion group
€100M+ Amazon GMV, SAP S/4HANA

My team used to spend two weeks every quarter filing disputes manually. Now that time goes into supplier relations and process improvement. Throughput on disputes is up by an order of magnitude.

Vendor Ops

Consumer electronics manufacturer
€60M Amazon GMV, Dynamics 365

Integration with our S/4HANA environment was less disruptive than we expected. ShopCtrl absorbs the Amazon side changes, so my team can focus on the rest of the ERP roadmap.

IT Director

Industrial manufacturer
€85M Amazon GMV, AS/400 + S/4HANA

Boudewijn Heems

Boudewijn Heems

Sales Director, ShopCtrl

Direct line

Most enterprise vendors do not know how much margin they are losing on Amazon. The audit takes a week. The conversation takes twenty minutes. The clarity is worth both.

Two ways to start

See what Amazon owes you. Talk to someone who knows.

Run a free margin audit on your Amazon channel, or schedule a focused conversation with Boudewijn. Whichever fits your situation.

Free Tailored to your ERP Under NDA No commitment