Success Stories

Real ERPs. Real recovery.

How enterprise vendors closed the margin leak on Amazon Vendor Central, without replacing the ERP they already run.

Trusted by enterprise teams running millions through Amazon Vendor Central

Case studies

Three vendors. Three ERPs. One control layer.

Anonymised results based on real customer data, validated against ERP and Amazon settlement records. Names available under NDA.

IBM AS/400 Legacy ready

Global paint manufacturer

Paints & coatings · IBM AS/400 · 200+ employees, multi-site

The challenge

Recurring Amazon chargebacks and manual work between the AS/400 and Vendor Central. Hundreds of thousands lost each year to deductions and inefficiency. IT would not replace the stable AS/400.

What ShopCtrl did

Connected the AS/400 natively to Vendor Central. PO validation, compliant shipping documents, and reconciliation now run on the existing system. No replatform, live in 8 weeks.

Fines dropped to almost zero and every team finally has real time visibility into weekly and bulk orders. We have full control over our Amazon Vendor business now. Operations Director, Global paint manufacturer

The results

95%
Fewer chargebacks within 3 months
80%
Less administrative workload
AS/400
Retained as system of record
SAP ECC Native

Paint processing & distribution

Paint processing & B2B distribution · SAP ECC · 150+ employees, 3 DCs

The challenge

Newly invited into Vendor Central, with SAP workflows not built for Amazon’s requirements. Manual document work and chargeback risk on labeling and shipping across three distribution centers.

What ShopCtrl did

A native SAP ECC integration with multi-warehouse orchestration and EDI compliance, so Amazon runs on the same SAP workflows the business already trusts. Live in 6 weeks.

We knew Amazon Vendor was a huge opportunity and a real operational risk. ShopCtrl gave us the confidence to scale 1P without losing control of our SAP workflows. Supply Chain Manager, Paint processing company

The results

Zero
Chargebacks in first 6 months
60%
Faster order processing
3 DCs
Reconciled on one platform
Custom ERP Flexible

European fashion brand

Fashion & apparel · Custom fashion ERP · 80+ employees, seasonal

The challenge

Amazon 1P alongside local marketplaces, fast changing SKU catalogs, and a custom fashion ERP with no native Amazon integration. Variant errors and manual routing were eating margin.

What ShopCtrl did

A custom API layer connecting the fashion ERP to Vendor Central, with automated size and color variant mapping and real time inventory sync across every channel.

ShopCtrl understood our ERP and built an integration that works across Amazon and our local platforms. We focus on collections now instead of manual data entry. E-Commerce Director, European fashion brand

The results

40%
Faster processing across channels
Zero
Overselling incidents
1 view
Across Amazon and local platforms
What they have in common

The pattern behind every result.

ERP first

No rip and replace. Whether AS/400, SAP, or a custom system, ShopCtrl adapts to the environment, not the other way around.

Live in 6 to 10 weeks

A phased approach that minimises risk and disruption, with full stakeholder alignment from finance to IT throughout.

Measurable outcomes

Every implementation delivers quantifiable results: fewer chargebacks, recovered margin, and an Amazon channel reconciled against the ledger.

Boudewijn Heems
Boudewijn Heems
Sales Director, ShopCtrl
Direct line

Every number on this page came out of a real ERP and a real Amazon settlement. The audit shows you what yours look like.

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